Support
Ordio is a CRM for furniture workshops. If something is not working or you are not sure how a part of the app is meant to be used, write to us.
Email:
info@ordio.ru
You can also use the form further down this page — it sends a message to the same address.
What to include
The more of this you can tell us, the less we have to ask back:
- What happened and what you expected instead. The exact wording of any error message helps a lot.
- Where it happened — which screen, and what you did just before.
- App version and device. In the app: Profile → the version is shown at the bottom of the screen. Also tell us the device and its iOS version (Settings → General → About), or the browser if you use Ordio on the web.
- A screenshot, if it makes the problem easier to see.
Never send passwords or access codes. Ordio support will never ask you
for your password, for an email confirmation code, or for a password reset link.
If you attach a screenshot, check that it does not contain your clients' personal
data — cover or crop anything that should not leave your workshop.
Write to us
This form sends your message to info@ordio.ru.
Account deletion
You can delete your account from the app: Profile → Delete account, confirmed with your current password. The full list of what is deleted, and a web form to request deletion, is on a separate page: ordio.ru/delete-account.
Documents
- Privacy policy — what the Service collects, why, where it is stored and how to have it removed. English translation of the Russian original.
- Политика конфиденциальности — the original, legally binding textin Russian
- Terms of servicein Russian
- Consent to personal data processingin Russian